The article analyses the framework and methodology for studying consumer contracts in the digital age. Digitalisation, automation, and profiling have become increasingly crucial. Researchers can use different methodologies, such as online surveys, transactional data analysis, and user experience testing, to understand the impact of these advancements. However, ethical considerations such as privacy, fairness, and informed consent must be addre...

This article critically assesses the provisions of Directive 2021/2167 on credit servicers and credit purchasers regarding the regulation of informal abusive debt collection practices within the European Union. Through a regulatory and comparative analysis, the article discusses the positive and negative aspects of the approach employed by the European Union legislature in regulating informal abusive debt collection practices and a...